4 tips to use card swiping machines safely
Cashless transactions have become the way to go for vendors and buyers alike. Most vendors offer debit and credit card options and modes of online payment for almost all goods and services. But a high volume of card transactions also increases the risk of the customers’ sensitive data being stolen. Vendors need to ensure that customer details are safe, so here are some tips for them to ensure the card swiping machines are used safely.
Maintain compliance standards
There are some global standards that retailers need to follow when using their customers’ card details because such information is highly sensitive. One of these standards is the Payment Card Industry Data Security Standard (PCI DSS). Credit card associations may charge fines from retailers if they don’t live up to these standards. Also, complying with them enhances a retailer’s reputation in the market.
Implement security measures
There are many effective security measures today, such as SSL and end-to-end encryption, to transfer sensitive information safely from card readers to processors. With this step, retailers can make sure that hackers cannot access the customer’s personal details while the card is being swiped.
Cross-check the customer’s signature
It can be tricky to verify if the person carrying the card is the rightful owner at first glance. Retailers need to be alert every time a card is swiped and compare the signature on the transaction slip with the one on the card. If there is a mismatch, they should ask the customer to produce an identity proof before they complete the transaction.
Teach employees how to use a swiping machine properly
Employees who are at the front end have to interact with customers all day long, so they should be trained on how to use a swiping machine safely. Retailers should conduct training sessions to familiarize their employees with the machines so that customers’ safety is not compromised.